CVE-2026-11399

MEDIUM CVSS 3.1: 4.3 EPSS 0.16%
Updated Oct 06, 2026
Wpcodefactory
Parameter Value
CVSS 4.3 (MEDIUM)
Type CWE-639 (Authorization Bypass)
Vendor Wpcodefactory
Public PoC No

The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.

Attack Parameters

Attack Vector
Network
Can be exploited remotely
Attack Complexity
Low
Easy to exploit
Privileges Required
Low
Basic privileges needed
User Interaction
None
No user interaction needed

Impact Assessment

Confidentiality
None
No data leak
Integrity
Low
Partial data modification
Availability
None
No disruption

CVSS Vector v3.1

Weakness Type (CWE)

Vulnerable Products

wpcodefactory:helpdesk support ticket system for woocommerce

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