Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulnerability is fixed in 7.0.1 and 6.5.4.
Attack Parameters
Attack Vector
Network
Can be exploited remotely
Attack Complexity
Low
Easy to exploit
Attack Requirements
None
No additional conditions
Privileges Required
Low
Basic privileges needed
User Interaction
None
No user interaction needed
Impact Assessment
Confidentiality
Low
Partial data leak
Integrity
None
No data modification
Availability
None
No disruption
CVSS Vector v4.0
Weakness Type (CWE)
Vulnerable Products 2
| Configuration | From (including) | Up to (excluding) |
|---|---|---|
|
Zammad Zammad
cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*
|
— |
6.5.4
|
|
Zammad Zammad
cpe:2.3:a:zammad:zammad:7.0.0:*:*:*:*:*:*:*
|
— | — |