FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/{conversation_id}/{thread_id} does not require authentication and does not validate whether the given thread_id belongs to the given conversation_id. This allows any unauthenticated attacker to mark any thread as read by passing arbitrary IDs, enumerate valid thread IDs via HTTP response codes (200 vs 404), and manipulate opened_at timestamps across conversations (IDOR).
This vulnerability is fixed in 1.8.212.
Attack Parameters
Attack Vector
Network
Can be exploited remotely
Attack Complexity
Low
Easy to exploit
Attack Requirements
None
No additional conditions
Privileges Required
None
No privileges needed
User Interaction
None
No user interaction needed
Impact Assessment
Confidentiality
Low
Partial data leak
Integrity
Low
Partial data modification
Availability
None
No disruption
CVSS Vector v4.0
Weakness Type (CWE)
Vulnerable Products 1
| Configuration | From (including) | Up to (excluding) |
|---|---|---|
|
Freescout Freescout
cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
|
— |
1.8.212
|