FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212.
Attack Parameters
Attack Vector
Network
Can be exploited remotely
Attack Complexity
Low
Easy to exploit
Privileges Required
Low
Basic privileges needed
User Interaction
None
No user interaction needed
Impact Assessment
Confidentiality
Low
Partial data leak
Integrity
High
Complete data modification
Availability
Low
Partial disruption
CVSS Vector v3.1