django-helpdesk before 2.3.3 contains a stored cross-site scripting vulnerability that allows unauthenticated attackers to inject arbitrary JavaScript by submitting HTML-formatted email messages or uploading .html/.htm file attachments through public ticket submission channels. Attackers can exploit the lack of sanitization and Content-Disposition headers at the attachment-serving layer to execute malicious scripts in the browser session of authenticated staff members who open the attachment while triaging tickets.
Attack Parameters
Attack Vector
Network
Can be exploited remotely
Attack Complexity
Low
Easy to exploit
Attack Requirements
None
No additional conditions
Privileges Required
None
No privileges needed
User Interaction
Passive
Minimal interaction
Impact Assessment
Confidentiality
None
No data leak
Integrity
None
No data modification
Availability
None
No disruption
CVSS Vector v4.0