ServiceNow has remediated an improper access control security issue that was identified in the ServiceNow AI Platform. This security issue could enable an unauthenticated user, in certain circumstances, to create, modify, or delete instance data beyond what was intended. In August 2026, ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers.
We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
Attack Parameters
Attack Vector
Network
Can be exploited remotely
Attack Complexity
Low
Easy to exploit
Attack Requirements
None
No additional conditions
Privileges Required
None
No privileges needed
User Interaction
None
No user interaction needed
Impact Assessment
Confidentiality
None
No data leak
Integrity
High
Complete data modification
Availability
None
No disruption
CVSS Vector v4.0